FAQs

THQ supplies a wide range of outdoor building solutions, including decking, cladding, pergolas, artificial grass, and related accessories for residential and commercial applications.

Yes. All THQ products are designed and selected to perform in Australian environments, including high UV exposure, variable weather conditions, and high-traffic areas.

Our products are suitable for homeowners, builders, landscapers, architects, designers, and commercial project teams looking for durable, low-maintenance outdoor solutions.

THQ products include composite materials, PVC-based panels, treated timber options, and engineered outdoor solutions designed for durability, strength, and visual appeal.

Yes. Warranty coverage varies by product category. Please refer to individual product pages or contact our team for detailed warranty information.

Yes. Samples may be available depending on the product range. Please contact our team or your nearest THQ distributor to request samples.

THQ does not directly install products, but we provide detailed installation guides and videos to support builders and installers.

Installation guides and videos for decking, cladding, pergolas, and other products are available in the Resources section of our website.

Yes. Our products can be installed by any qualified installer or builder who follows the recommended installation guidelines.

Maintenance requirements vary by product. We recommend following the product-specific maintenance guides available in the Resources section for best results.

Yes. Most THQ products are designed to be low maintenance compared to traditional materials, requiring simple cleaning and routine care.

Yes. Many THQ products are suitable for coastal environments. We recommend following specific care guidelines for coastal conditions.

THQ products are available through our authorised distributors and retail partners. You can contact us to find your nearest supplier.

Yes. THQ supports delivery across Australia. Delivery timelines may vary depending on location and product availability.

Trade and bulk pricing may be available through authorised distributors. Please contact us for more details.

Yes. Technical specifications, product catalogues, and other documentation are available in the Resources section.

Absolutely. Our team can assist with product selection based on application, environment, and project requirements.

You can reach us through the Contact Us page on our website or speak directly with your local THQ representative.

If you can’t find the answer you’re looking for, please get in touch with us — we’re happy to help.